
04/2018 Deutsche Bank Luxembourg S.A. Privacy Notice 2/3
interests pursued by us or by a third party. Examples:
— Evaluating and optimizing procedures for demand analysis and for
approaching clients directly; incl. client segmentation and calculating the
likelihood of closure.
— Advertising or market and opinion research, to the extent that you have not
objected to having your data used
— Asserting legal claims and mounting a defense in the event of litigation
— Ensuring the bank’s IT security and IT operations
— Preventing crime
— Video surveillance to safeguard against trespassers, to gather evidence in
the event of robbery or fraud or to document disposals and deposits, e. g., at
ATMs
— Measures for building and systems security (e. g., admittance control)
— Measures to ensure against trespassing
— Measures to manage business and further develop services and products
— Group risk management
c. on the basis of your consent (article 6 (1) a) GDPR)
Insofar as you have granted us consent to the processing of personal data for
specific purposes (e. g., transfer of data within the association / Group), the
lawfulness of such processing is based on your consent. Any consent granted
may be revoked at any time. This also applies to the revocation of declarations of
consent that are granted to us prior to the entry into force of the EU General
Data Protection Regulation, i. e., prior to 25 May 2018. Please be advised that the
revocation shall only have effect for the future. Any processing that was carried
out prior to the revocation shall not be affected thereby. You can request a status
overview of the consents you have granted from us at any time.
d. for compliance with a legal obligation (article 6 (1) c) GDPR) or in the
public interest (article 6 (1) e) GDPR)
As a bank, we are also subject to various legal obligations, i. e., statutory
requirements (e. g., the Law of 17 June 1992 relating to the accounts of credit
institutions, the EU Directive 2015/849 on the prevention of the use of the
financial system for the purposes of money laundering or terrorist financing, the
Law of 5 April 1993 on the financial sector, tax laws) as well as banking
supervisory requirements (e.g. Deutsche Bundesbank, Bafin, the European
Central Bank, the European Banking Supervisory Authority, the Luxembourgish
Central Bank and the Luxembourgish Financial Supervisory Authority
(Commission de surveillance du secteur financier – CSSF). Other purposes of
processing include credit checks, identity and age verification, anti-fraud and
anti-money laundering measures, the satisfaction of tax law control and
reporting obligations as well as the assessment and management of risks in the
bank and the Group.
4. Who receives my data
Within the bank, those offices are given access to your data which require them
in order to perform our contractual and statutory obligations. Service providers
and vicarious agents employed by us may also receive data for these purposes
if they observe banking secrecy and our written instructions under data
protection law. These are mainly companies from the categories listed below.
With regard to the transfer of data to recipients outside the bank, it must first of
all be noted that as a bank we are under a duty to maintain secrecy about any
customer-related facts and evaluations of which we may have knowledge
(Banking secrecy under no. 2 of our General Business Conditions). We may only
disclose information about you if we are legally required to do so, if you have
given your consent, if we are authorized to provide bank information and / or if
processors commissioned by us guarantee compliance with banking secrecy
and the provisions of the GDPR).
Under these conditions, recipients of personal data may be, for example:
— Public authorities and institutions (e.g., Deutsche Bundesbank, Bafin,
CSSF, the European Banking Authority, the European Central Bank, tax
offices) insofar as a statutory or official obligation exists.
— Other credit and financial services institutions, comparable institutions and
processors to whom we transfer personal data in order to perform the
business relationship with you:
Specifically: processing of bank references,
support / maintenance of EDP/ IT applications, archiving, document
processing, call centre services, compliance services, controlling, data
screening for anti-money laundering purposes, data destruction, purchasing
/ procurement, space management, real estate appraisals, loan processing
service, collateral management, collection, payment card processing (debit
card / credit cards), customer manage- ment, lettershops, marketing, media
technology, reporting, research, risk controlling, expense accounting,
telephony, video identification, website management, investment services,
share register, fund management, auditing services, payment transactions.
Other recipients of data may be those offices to which you have given your
consent to the transfer of data or with respect to which you have exempted us
from banking secrecy by agreement or consent.
5. Is data transferred to a third country or to an international organisation
Data will only be transferred to countries outside the EU or the EEA (so- called
third countries) if this is required for the execution of your orders (e. g. payment
and securities orders), prescribed by law (e. g., reporting obligations under tax
law), if you have given us your consent or in the con- text of commissioned data
processing. If service providers in a third country are used, they are obligated to
comply with the data protection level in Europe in addition to written instructions
by agreement of the EU standard contractual clauses.
6. How long will my data be stored
We process and store your personal data as long as it is necessary for the
performance of our contractual and statutory obligations. In this regard, it should
be noted that our business relationship is a continuing obligation designed to
last for several years.
If the data are no longer required for the performance of our contractual and
statutory obligations, they are regularly deleted, unless their further processing
(for a limited time) is necessary for the following purposes:
— Compliance with records retention periods under commercial and tax law,
such as the Luxembourgish Commercial Code (Le Code de commerce); the
Law of 17 June 1992 relating to the accounts of credit institutions; the EU
Directive 2015/849 on the prevention of the use of the financial system for
the purposes of money laundering or terrorist; and the Law of 5 April 1993
on the financial sector). The records retention periods prescribed therein
range from 5 to 10 years.
— Preservation of evidence within the scope of statutes of limitations. Un- der
art 2262. of the Luxembourgish Civil Code (Code civil), these limitation
periods may be up to 30 years.
7. What data protection rights do I have
Every data subject has a right of access (article 15 GDPR), a right to rectification
(article 16 GDPR), a right to erasure (article 17 GDPR), a right to restriction of
processing (article 18 GDPR), a right to object (article 21 GDPR) and a right to
data portability (article 20 GDPR). The right of access are subject to restrictions
(article 29 of the modified law of 2002 in conjunction with article 23 GDPR). Data
subjects also have a right to lodge a complaint with a supervisory authority
(article 77 GDPR).
You may revoke your consent to the processing of personal data at any time.
This also applies to the revocation of declarations of consent that are granted
prior to the entry into force of the EU General Data Protection Regulation, i. e.,
prior to 25 May 2018. Please be advised that the revocation will only take effect
in the future. Any processing that was carried out prior to the revocation shall
not be affected thereby.
Our cooperation partner, Banque de Luxembourg is responsible for creating
your credit cards. Please contact the Data Protection Officer of the
aforementioned organization directly regarding your data protection rights.
8. Am I under any obligation to provide data
Within the scope of our business relationship, you must provide personal data
which is necessary for the initiation and execution of a business relationship and
the performance of the associated contractual obligations or which we are
legally obligated to collect. As a rule, we would not be able to enter into any
contract or execute the order without these data or we may no longer be able to
carry out an existing contract and would have to terminate it.
In particular, provisions of money laundering law require that we verify your
identity before entering into the business relationship, for example, by means of
your identity card and that we record your name, place of birth, date of birth,
nationality and your residential address. In order for us to be able to comply with
this statutory obligation, you must provide us with the necessary information and
documents in accordance with the EU Directive 2015/849 on the prevention of
the use of the financial system for the purposes of money laundering or terrorist
and notify us without undue delay of any changes that may arise during the
course of the business relationship. If you do not provide us with the necessary
information and documents, we will not be allowed to enter into or continue your
requested business relationship.
9. To what extent is automated decision-making (including profiling) carried out
As a rule, we do not make decisions based solely on automated processing as
defined in article 22 GDPR to establish and implement the business relationship.